$175.00 USD

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CSM Value 4: Making CS a Team Sport

Customer success isn’t an isolated role - it’s a team effort that requires alignment and partnership across your organization. In this class, we’ll focus on the importance of cross-functional collaboration and how it elevates the impact of customer success.

What you'll get:

Demonstrating Value-Centricity
Tackling Challenges to Teamwork
Cross-Functional Collaboration
Creating Shared Goals
Building a Collaborative Culture

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association.

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

$175.00 USD

CSM Value 4: Making CS a Team Sport

Customer success isn’t an isolated role - it’s a team effort that requires alignment and partnership across your organization. In this class, we’ll focus on the importance of cross-functional collaboration and how it elevates the impact of customer success.

Training purchases are non-refundable.