This 10-week, one-on-one coaching program is designed for VP and Director-level leaders in customer success, helping them build the strategic and financial skills necessary to drive impactful initiatives within their organizations. Tailored to each leader's unique challenges, the program covers key areas like crafting compelling business cases, forecasting revenue, calculating ROI, and influencing executive teams to prioritize customer success. With a focus on aligning customer success with broader business goals, participants will learn to manage change, overcome resistance, and scale initiatives for long-term growth.

By the end of the program, leaders will feel confident in presenting financial data, justifying investments, and fostering cross-functional collaboration to achieve business outcomes. This program empowers leaders to effectively position customer success as a strategic priority and create measurable impact both in the short-term and for sustainable future growth.

What you'll get:

• 10 One-hour private coaching sessions with Russell Bourne

• Business Models and Worksheets from The Success League, as needed and aligned with your specific challenges

Payment is due in full prior to the start of coaching. Sessions will be scheduled for every 1-2 weeks based on your availability.

If you have questions or need additional details please contact [email protected]