Negotiation is often thought about in terms of pricing, but it is a critical CS skill in many other areas. In this class, learn the basics of negotiation, like mirroring and anchoring, along with ways to find a mutually acceptable outcome.
What you'll get:
- Understanding When Negotiations May Surface
- Asking Strong Questions
- Understanding Positions, Interests and Limits
- Using Gives and Gets
- Using Mirroring, Labeling, and Anchoring Tactics
Once training has been completed students will receive a certificate of completion for this class.
Note: This class is not part of the CSM Certification program but can be combined with the other 4 CSM Selling classes to earn a badge for LinkedIn. Training purchases are non-refundable.