Trust is the foundation for strong, lasting relationships that drive loyalty and long-term success. In this class we cover practical approaches to communication that help to build trust with customers.

Skills You'll Build:

• Active Listening and Speaking Clearly
• Reading the Room
• Mirroring and Body Language Skills
• Using Email Effectively
• Communicating in Meetings

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association. 

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

Training purchases are non-refundable.