CSM Value includes classes, quizzes, exercises, worksheets and customer stories that will help you apply the essential concepts of Customer Success to your work. This flexible, on-demand program allows you to learn at your own pace, making it easier than ever to fit professional development into your schedule.

Each session is presented by Kristen Hayer, CEO of The Success League, ensuring that you receive expert guidance throughout the course. Access the same high-quality training as our instructor-led sessions but with the added convenience of learning anytime, anywhere.

CSM Value includes these classes:

• Becoming a Trusted Advisor
• Planning for Mutual Success
• Demonstrating Ongoing Value
• Making Customer Success a Team Sport
• Transforming Customers Into Advocates

Once training has been completed and the final exam has been passed, students will receive a certificate of completion as well as a badge for LinkedIn.

Training purchases are non-refundable.