If your current customer journey was developed without cross-functional collaboration, or several years ago, or has simply stopped driving customer engagement and adoption, you don't need to start from scratch and you don't have to fix it alone. 

This 5-week session will quickly cover concepts that will enable you to work within your company to see a better journey from your customers' point of view, resulting in a refreshed journey map.

What you'll get:

• 5 Private one-hour sessions with Russell Bourne

• Segmentation Worksheet from The Success League

• Customer Journey Worksheet from The Success League with one refreshed journey and templates for any others

Payment is due in full prior to the start of coaching. Sessions will be scheduled weekly or bi-monthly based on your availability.

If you have questions or need additional details please contact [email protected]