Demonstrating value is key to building trust, fostering long-term partnerships, and ensuring customer retention and growth. In this class, we explore how to consistently show the measurable value a solution brings to customers.

What you'll get:

• Understanding Business Value
• Making a Mutual Success Plan
• Measuring and Presenting Results
• Leveraging Success Plan Alternatives

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association. 

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

Training purchases are non-refundable.