Advocacy is about more than just positive reviews; it’s about building a community of customers who actively promote your business and become your biggest supporters. This class explores the ultimate goal of customer success - creating loyal advocates.

What you'll get:

• Being an Advocate
• Gathering Customer Feedback
• Creating a Business Case for Customer Needs
• Understanding Different Advocacy Activities
• Knowing When to Ask for Advocacy

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association. 

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

Training purchases are non-refundable.