$175.00 USD

CSM Value 1: Becoming a Trusted Advisor

Your ability to position yourself as a trusted advisor is one of the most powerful ways to create long-term, meaningful relationships with your customers. In this class, we’ll explore go beyond transactional interactions to build strategic partnerships.

Skills You'll Build:

  • Understanding a Customer's Business
  • Researching Customers
  • Challenging Customer Thinking
  • Being Responsive

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

Training purchases are non-refundable.