$175.00 USD

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CSM Communication 5: Communicating Across Cultures

In today’s global business environment, it’s more important than ever to be aware of how cultural differences can impact communication. This class covers a framework for understanding the communication cultures of different regions, companies and individuals.

Skills You'll Build:

Understanding Different Global CS Structures
Using the Culture Scale Framework
Adapting to Global Customers and Colleagues
Understanding the Role of Company Culture

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association.

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

$175.00 USD

CSM Communication 5: Communicating Across Cultures

In today’s global business environment, it’s more important than ever to be aware of how cultural differences can impact communication. This class covers a framework for understanding the communication cultures of different regions, companies and individuals.

Training purchases are non-refundable.