Asking the right questions isn't just about gathering information, it is about driving change. In this class we discuss a research-based methodology for asking the questions that will make your customers consider how best to achieve value with your solutions.

What you'll get:

• Cultivating a Curious Mindset
• Using Open and Closed Questions Effectively
• When to Ask Different Types of Questions
• Asking Deeper Questions
• Psychology of Strong Questions

This class is a part of The Success League's CSM Certification program, accredited by the Customer Success Association. 

Once training has been completed students will receive a certificate of completion for this class. In order to be certified the learner needs to complete all 15 classes that are a part of the CSM Certification program and pass a final exam.

Training purchases are non-refundable.